A customer asks if you can have it done by Friday. You say yes - you don't actually know if you have the hours. That's how most custom fab shops plan: in the owner's head, under pressure, on the phone. Capacity planning closes that gap - a real view of how much work your floor can take versus how much you've already promised.
Be honest about how the week actually runs. None of this is sloppiness - it's what happens when the plan is a feeling instead of a view.
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The spreadsheet schedule doesn't help - it lists jobs, it doesn't know your hours. If that's where you are, start with stop running your shop on a spreadsheet.
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It sits inside the loop that runs the whole shop - quote, schedule, run the floor, get paid. Seeing your week isn't a bolt-on chart; it's in the same place you quote and schedule.
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More out the door without more chaos. One shop went from 25 to 50 orders a day on the same crew - not by working hotter, but by seeing the whole week and committing to dates the floor could actually hit.
It's the layer underneath the schedule and the floor. Plan, schedule, and floor are one system, not three tools you reconcile by hand.
Capacity planning is what makes that plan honest - it knows whether the hours behind the dates are real.
See scheduling →Capacity planning is what that status feeds: as work moves, the picture of what's committed and what's open stays current.
See the floor →"Capacity planning" and "finite scheduling" usually come bolted to an MRP or ERP built for the big 5% - six to eighteen months to stand up, a consultant on the payroll, a planning module so heavy nobody on a sub-50 floor keeps it current.
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More on why the heavy software is the wrong fit for a shop your size: why not an ERP. Capacity planning is one piece of the whole-shop loop, and it keeps your accounting.
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You run the floor through your head, remember the handrail job and two repairs, and say "yeah, we'll get there" - because you want the work and the picture's fuzzy. A guess you find out about later.
You look at next week, see it's nearly full, and say "Thursday the week after, locked" - a date you can hold. The hot repair Wednesday? You slot it in and see exactly which job it pushes, so you call that customer first. The plan's in the system, so your foreman checks status without asking you.
Same week of work. One version is a guess you find out about later. The other is a commitment you can keep.
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Bring a week of real work and we'll show it - your whole week on one screen, dates you can hold, the whole loop from quote to paid - in about fifteen minutes.